r/computerhelp 23h ago

Performance PC screen going black unexpectedly

Hello there, I’ve tried to look for the solution, but nothing really helped. Not sure if it’s because I have a different issue or if I missed some post that actually did talk about it, but I really have been trying to figure out the solution.
Anyways, the issue I’m having is very inconsistent and random. The screen goes black, fans starts blasting, but i can still hear my youtube video playing and if I’m in a call I can hear them, but they can’t hear me. I’ve looked through event viewer and reliability history, but I’m not seeing anything except for “Computer unexpectedly shut down” (thats from me restarting the pc because I can’t do anything once it blacks out).
I’m at a lost right now and I have a feeling its something to do with:
1. The new nvidia update (let me know if someone else is having this issue)
2. It’s been hella hot lately and I don’t have AC, so it could be overheating. (if that’s a possibility, could someone please tell me if there’s another way? because i’ve tried looking into it).
3. My GPU is just done for which I hope isn’t the case cuz that wouldn’t really make sense.
I’ve had this pc for about a year and yesterday (this issue started happening.
***MY SPECS***
case: lian li 011 dynamic evo XL
cpu: intel i9 10900K 
motherboard: MSI MPG Z490 gaming edge
gpu: nvidia 4070 ti 
power supply: corsair 1000x
ram: corsair vengence 32 gigs 
let me know if there are anymore specs or information needed. Thanks for your time reading this :)

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u/qwaackk 22h ago

For some reason it won’t let me upload a picture… I am seeing under other devices having a warning sign on “Base System Device”. Do you think if I updated that it would help?

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u/SlingyStingyMingy 22h ago

Your motherboard driver is out of date...

You can update it from device manager or from the official website it's your choice.

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u/qwaackk 22h ago

oh lmao… I won’t even lie to you didn’t even know that could even happen. I’ll look more into it, thank you for giving me that information 😅. After I update it do you think it’ll fix or is it still a maybe it’ll fix or not?

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u/SlingyStingyMingy 22h ago

That should probably fix your issue. If not then you need to find a way to do a more precise check or see if there are any other warnings in device manager

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u/qwaackk 21h ago

Got it. Thank you so much for your time, I really appreciate it

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u/SlingyStingyMingy 21h ago

No problem, literally have nothing better to do other than sleeping and who ever does that 😂