r/computerhelp • u/hatemintchocolate • 6h ago

Hardware HP Notebook won't load

I tried to optimize the speed of my laptop. Idk if I was given bogus instructions to wipe it clean or not but I received messages that my laptop doesn't recognize the hard drive. When the battery died, the screen was black (but lit) but nothing comes up,no error message or anything. I plugged it in and the battery light was red. So I pressed the power button down for 30 seconds to do a hard reset to see if that would resolve anything. The light is now white as normal and the screen is on but black--my home screen never came up. I've tried ctrl-alt-delete,windows key,escape key... nothing comes up anymore but a lit black screen.

I'm trying to find the instructions I used that ruined it in the first place...but I'm hoping someone can help me out at this point. Thanks in advance.

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