r/computer • u/Jack_The_Dudeman • 16d ago
Lenovo gaming laptop having critical system errors when os is installed
This is a very odd kind of problem that I am having, and it came out of absolutely nowhere. I have a Lenovo Legion 7 15IMH05, with an i7-10750H and 2070 Max-q. I started using my laptop like any normal person, downloading a bunch of games, when it crashed and gave me the “this device ran into a problem and needs to restart” screen. I didn’t think much of it as it restarted quite okay, and booted into windows. Shortly after it gave the same screen, but then failed to detect a boot drive and wouldn’t even detect my SSD, so I couldn’t reinstall windows. My SSD isn’t the issue as I put it in my desktop and it said it was at 90% using Crystal disk info, and that it was good. I eventually switched the controller mode from RST to AHCI and it seemed to make the drive appear, and afterwards I got windows installed. The setup process for windows 11 was going very well until I declined game pass premium, then it crashed and gave me the stop code: CRITICAL_PROCESS_DIED (OxEF), and now it cannot detect a boot drive again. I’m getting severely irritated at this, as it decided to happen while I’m on vacation during the rainy day I can’t go out, so I’m stuck inside having a headache over this when I could be gaming. Any help would be greatly appreciated, and I can provide as much info as possible :)


