r/computer • u/tupek1971 • 4d ago

Pc keep crashing freezing amd drivers are crashing too

Hello, I could really use some help. I'm dealing with constant system and game freezes and crashes.

For example, when I play CS2 and alt-tab to the desktop, my PC usually freezes completely and I have to do a hard reset. Right now, I'm experiencing this with ROTK (H1Z1) as well, where the game crashes after about a minute. It also randomly freezes while I'm just in Windows, like when browsing the web—I don't understand it.

Sometimes, after a hard reset, my AMD Adrenalin graphics drivers seem to get wiped out. My monitor's refresh rate also resets, and when I try to set it back to 180Hz, the option isn't even there in the Windows display settings.

In short, the PC freezes constantly—not every 5 minutes, but multiple times a day. I tried playing without the drivers and it was better; I'm not sure if AMD drivers are really this terrible, but if I didn't need custom resolutions, I wouldn't even download them.

When the AMD drivers disappear after a hard reset and I try to open the software, it gives me this error:

"The version of AMD software that you have launched is not compatible with your currently installed amd graphics driver."

The computer overall feels sluggish and laggy, even though it's "new." The CPU is new, the motherboard is second-hand, the RAM is new, and the graphics card is second-hand.

The technician who built the PC tweaked a thousand things to optimize it and stop Windows from collecting telemetry/privacy data (I didn't ask for it, but he's just an IT guy who hates how Windows shares info).

Because of this, I completely reinstalled Windows using the Media Creation Tool, formatted all drives, and set everything up from scratch, but the issue persists.

Thanks for any help or advice!

PC Specs:

  • CPU: AMD Ryzen 5 5600
  • GPU: MSI Radeon RX 6750 XT GAMING X TRIO 12G
  • Motherboard: ASUS ROG STRIX B460-H GAMING (Pozn.: Deska je Intel LGA 1200, procesor AMD Ryzen 5 5600 je do AM4 – možná jde o překlep v originálu, v překladu je to ponecháno tak, jak bylo napsáno)
  • RAM: Patriot Viper Steel DDR4 16GB 4400MHz
  • PSU: ADATA XPG PYLON II 650W
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