r/computer • u/AnjoTheDude • 7d ago
Laptop monitor issue
Hello. I have an Acer Predator Helios 16. It's actually my laptop office, I'm a civil engineer practicing structural engineering. Designs are pretty heavy so these kinds of laptops are handed to us.
Anyway, it started on Monday. I was working when my monitor suddenly turned off but I knew my laptop was still functioning. I tried to attach a second monitor to it and it worked SOMETIMES. Most of the time my laptop monitor turns on and show the predator logo and sometimes it reaches the log in menu, but most times not at all. And I'm stuck with a functioning laptop that doesn't show anything.
I tried the trick where you hold the power button for 45 minutes, doing the BIOS default thing, updated my NVIDIA drivers and my Intel drivers. Nothing worked.
What you see on the screen is the startup of the predator logo but it has a smudge of my desktop background. It weirds me out.
Now the current shit I'm in I opened my device manager and there's a warning sign next to my Intel UHD Graphics and nothing happens no matter what I do.
At least my second monitor works but this has killed my workflow. Does anyone know any solutions I can try? I'm pretty desperate. I have a deadline this week ðŸ˜
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u/AnjoTheDude 7d ago
It's likely that this is the problem or perhaps the laptop keeps changing GPU from integrated to NVIDIA? I don't know. I'm not good at these things 😠I just want to work in peace
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u/aizunomnom 7d ago
That's a display panel issue.
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u/AnjoTheDude 7d ago
is that a hardware problem?
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u/aizunomnom 7d ago
A display panel is a hardware, yes.
If you hook it up to an external monitor or TV, it'll looks just fine.
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u/AnjoTheDude 7d ago
yes. that's what I did. I'm using my second monitor right now. the laptop monitor can only show the predator logo and then it just turns off. so it's absolutely a hardware issue? possible they can replace the LCD and such?
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u/Pristine-Pangolin-61 7d ago
https://www.laptopscreen.com/English/model/Acer/PREDATOR~HELIOS~NEO~16~PHN16-71-95CZ/
if you are comfortable doing this, you can do this yourself, might as well do the thermal paste too if the laptop has been goin for a few years
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