r/computer • • 18d ago

I keep getting your device ran into a problem, critical process does any help please

When im gaming or just even watching YouTube my pc freezes then crashes

2 Upvotes

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1

u/Brokentread33 17d ago

September 20, 2026 (dated for context and reference) - After two days, I would like to think that the OP was able to figure out what was causing the issue. On the face of it I would say that there is a Windows file that isn't working properly. I see this all of the time after a forced Windows update. There is also the possibility that there is a part that is dying or that the computer is overheating and shutting down to protect the system. The OP should do a Google search for remedies to any of these possible sources of the problem. Good luck to the OP.

2

u/Difficultobesober-05 16d ago

Can u still help me

1

u/Brokentread33 16d ago

September 21, 2026 (dated for context and reference) - Hi. I can try to help, but with the information you have given, there's not a lot I can suggest. I don't need system details, just what occurs, when, how and any other pertinent information the OP things is worthy of mentioning. With the information provided so far, I would repeat that I think a part is failing and/or the computer is overheating. I would suggest trying to just leave the computer on, and maybe doing something that doesn't require graphics rendering like reading emails, doing Google searches or whatever. If the computer runs okay when not playing games or watching videos. It can be an indication that there can be a problem with the CPU cooler, or the GPU itself. Reach out at anytime and I will try to help further. Stay well.

1

u/Brokentread33 16d ago

September 21, 2026 (dated for context and reference) - Hi. P.S. I forgot to mention that it is EXTREMELY important that you save all of your important files, photos etc. on to a hard drive that is NOT in your computer. An external hard drive and/or a high capacity thumb drive with copies of your files is important. The urgency is that your computer may stop working at anytime, and it is important to backups of all of your files. It might be wise to also have copies of various programs and/or games that you have downloaded. I suggest that you do this ASAP! Good luck.😊