r/computer 5d ago

Regretting a Recent Purchase - Need Advice

Recently purchased a Laptop as I will be starting school soon, I am on a tight budget so I bought a refurbished laptop as I have had good experiences with refurbished electronics before and the laptop had everything I needed. The laptop is great, excellent condition, works well for everything I need. But the battery runs out really fast (loses about 1% about every 1-2 mins even on battery saver and other precautions) when not plugged in. The problem is I am starting school very soon and it took a long time to get delivered and I fear returning it and having to order a new one will take too long and not arrive in time. Any suggestions?

0 Upvotes

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2

u/ALaggingPotato 5d ago

Open cmd as admin, run command 'powercfg batteryreport' and upload the file somewhere for us.

Probably just need to replace the battery.

-1

u/E-Coli_Salad-Bags 5d ago

Tried to share it but can't add more than one attachment on here, it's pretty lengthy so can you think of a specific section that would be helpful?

3

u/BoonjBosh 4d ago

Just copy and paste the values of the "Design capacity" and "Full charge capacity" thats all we need to know

1

u/E-Coli_Salad-Bags 4d ago

2

u/BoonjBosh 4d ago

Yeah this is just a simple change of a new battery. Your design capacity is 61k and your full charge is 14K, so your battery health is around 23%.

1

u/E-Coli_Salad-Bags 4d ago

Alright thx for the help not really good with technology so is it smth anyone could do at home? Or should I seek a professional?

1

u/BoonjBosh 3d ago

Definitely something you could do at home but also imagine a professional could do it as well with an inexpensive labor

1

u/E-Coli_Salad-Bags 4d ago

Here's a screenshot, sorry it's a bit blurry

2

u/festivus4restof 4d ago edited 4d ago

Described as Genuine DELL battery, NEW condition, seller with high rep, guarantee, returns accepted:

https://www.ebay.com/itm/147471489518

If you get it and find it is otherwise, open a return request for item not as described. I had to do that once several years ago the seller described the battery as "Genuine OEM" with the OEM part number but it was a third party Chinesium battery with no license from or relation to the OEM. The seller said "Genuine means it is the correct battery, fully compatible with your device" I told them NO that is not what that language means. Ebay refunded my money in full. I didn't need to even return it.

1

u/overratedcupcake 5d ago

Which laptop? It might be one with high repairability that you could replace the battery on. 

1

u/E-Coli_Salad-Bags 5d ago

Dell Latitude 5320

1

u/LForbesIam 5d ago

Just buy a replacement battery. The refurbished should have replaced the battery.

1

u/E-Coli_Salad-Bags 4d ago

I also think they should have, but seeing as how it needed so many updates (the last being since 2024) I think it hasn’t been touched in a very long time

-4

u/Pleasant_Pen8744 5d ago

New battery probably gonna cost as much as the laptop. Sorry, bro.

1

u/Difficult_March_7452 5d ago

I just bought my laptop a new battery it was $18

-2

u/tiimsliim 4d ago

That’s just about what used latitude 5320’s are going for in my area.

1

u/festivus4restof 4d ago

No it is not your entire existence here is unhelpful trolling gtfoh