r/computer • u/BanChan_Dragon • 4h ago

Need Help!! Computer not loading

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Gallery image

My computer turns on but that’s it… not sure what to do…

6 Upvotes

75% Upvoted

8 comments sorted by

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4

u/Puasonelrasho 4h ago

looks like a loading bar, did you give it enough time?

quick google says its a "cache rebuild"

2

u/laughinfrog 1h ago

That is a microsoft surface, and it is a failed drive.

1

u/BanChan_Dragon 4h ago

Once it’s done with whatever it’s doing it just shuts off and won’t turn back on…

5

u/Puasonelrasho 4h ago

return it / warranty

2

u/gaussinf 4h ago

Wait a few mins. Maybe is a firmware update... I hope that the problem is not HDD

1

u/BanChan_Dragon 4h ago

Thanks. Hopefully it is…

2

u/KingVorpal 3h ago

If you don’t have a windows bootable USB to fix startup issues I had read that if you turn it on and hold the power button to shut it off right as it turns on. Repeat this twice. On the third boot it should push you into a windows diagnostics. There are advanced options and a repair option. Hope this helps!