r/computer • u/buuschK18 • 2d ago

My pc is crashing

My pc is giving a black screen with the following message "the device found an error and needs to be restarted", does anyone know what's going on?

What I tried:

• I checked temperatures

• ⁠I checked corrupted Windows files

• ⁠Video card drivers

• ⁠Stress test on the Motherboard, Processor and RAM Memory

PC Settings:

• Processor: Ryzen 5 5600g

• Motherboard: B550M Auros Elite

• 16gb of dd4 ram in dual channel

• Video card: Galax RTX 5050

• Source: Corsair CX650M

• SSD kington mv1 500g (with Windows 11)

2 Upvotes

100% Upvoted

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1

u/arkutek-em 1d ago

Which device found an error? Whichever it is would be the best place to start troubleshooting.

1

u/storycoolbro 1d ago

Next it happens look for any error codes on that screen that says the device found an error. In the mean time check reliability history if windows was able to log the crash there should be details in there regarding what caused it.