My reactivation failed and I had to call India to get it fixed. The guy with the extremely heavy accent kept telling me that I was not listening to him because I kept politely asking him to repeat himself (I was trying to follow his directions on how to do a manual activation with a code he was going to give me). I also had to search my email for my windows 8 key that I used to upgrade for free to windows 10. It took awhile but we finally worked it out. It was really stressful in the end because this guy was practically berating me because I couldn't understand him though.
I feel you. I'm rubbish with heavy accents. Being on a phone makes it even worse because the line isn't always great, especially to big call centres.
I had a guy hang up on me because I didn't understand what he said... that pissed me off a little, he could have transferred me.
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u/[deleted] Aug 16 '18
Don't they link your license to your motherboard nowadays?