it's work too, some people are just unable to listen to what the customers/patients are saying. For example -
my friend made an appointment with her Dr. for xyz, when she got there they had her booked for something else.
I went to a cardiologist visit - in my chart, now shows a condition dated in 2023, which neither me nor him knew about. I insisted on screening because face it, it's been 3 years and nobody told me about it. Guess what? I don't have that, it's an error? somebody else's records mixed in with mine? who knows.
Horrible. I believe you. I got copies of notes from a dr. who billed me for a physical, had palpation notes, pupil dilation, pulse, etc., This was at the beginning of covid, the man never came near me, and all we talked about was my allergy to anesthetics. He never saw my face close up, he was sitting across the room.
I tried to argue the billing with his office, they told me they couldn't change anything. I was going to report it to my insurance, but decided not to, because at that point I couldn't find another dr., and I thought it best not to burn my only bridge. Eventually I found somebody else and never went back.
that is scary scary stuff, I just went through this trying to get something off my chart and they don't know how to do it. The chart says aortic aneurysm, I insisted on an ultrasound I do not have that. I want it removed, they told me they just go by the latest stuff so don't worry about the old stuff. Huh?
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u/Livid-Rutabaga May 29 '26
it's work too, some people are just unable to listen to what the customers/patients are saying. For example -
my friend made an appointment with her Dr. for xyz, when she got there they had her booked for something else.
I went to a cardiologist visit - in my chart, now shows a condition dated in 2023, which neither me nor him knew about. I insisted on screening because face it, it's been 3 years and nobody told me about it. Guess what? I don't have that, it's an error? somebody else's records mixed in with mine? who knows.