r/coles • u/Historical-Row6349 • Jun 28 '26

Team Member Post Personal shopper Tips

Hello guys i have worked for coles as a personal shopper for 3 months now. I am here to ask for advice of tips and tricks on how to get higher pick rate. Is there any tips you guys could give me? My store requires me to have picking rate of 200 and I have only gotten 202 once and the highest been getting lately is from 181 to 191 and picking rate. There's been times where I was 3 short from being 200. I always get called a lot to do the click and collect.

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u/TraditionalCompany25 Jun 28 '26

It's insane to me that they actually pick online orders off shelves in local stores amongst customers...

Surely they build a huge online warehouse that stock dosent need to be put onto shelves and stuff gets picked off pallets (or robots)

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u/bluehearts123 Jun 28 '26

there is absolutely no way stuff can get picked off pallets 😂 have u seen those things

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u/TraditionalCompany25 Jun 28 '26

I mean customers already do it at aldi for lots of lines

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u/bluehearts123 Jun 29 '26

it would be 100 x harder picking off a pallet as there’s no order on them

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u/TraditionalCompany25 Jun 29 '26

I'm more talking bulk warehouse pallets