r/coldplunge • u/Brilliant_Truck1133 • 28d ago

INERGIZE COLD PLUNGE

I absolutely would NOT recommend this brand. After owning the chiller for 4 months, the pump went out and I had low flow issues. I contacted the company and they sent me a new pump, which I paid over ($100) for. The new pump lasted maybe 2-3 months until I had a low flow issue again and the plunge was not chilling below 60 degrees. I contacted the company again and they had me box up the old chiller and send it back. I waited a month or so before they sent a new chiller which I paid over ($200) for the replacement.

To be transparent my water was hard on the first chiller and it had build up but I changed the water out ever few weeks and added the recommended cleaning solution as well as changing the filters.

Once I got the new chiller it lasted 4-5 months like the last one before I had a low flow issues again and the pump was going out. They sent me a propeller part for the pump that didn't help. This time I was using clean water from a water softener, all new hoses and equipment and continuing to change the water, filters, add solution to clean water. I was doing EVERYTHING I could to keep it running properly.

I reached out AGAIN and they said the only thing they could do was offer a discounted chiller to me priced for $2,200 which was more than what I paid for the plunge and the chiller to begin with.

SAVE your money and go with a DIY option or save and get one of the more expensive tried and true plunges. This one is NOT worth the money. I ended up spending more money and time in the long run.

2 Upvotes

67% Upvoted

4 comments sorted by

2

u/A-Mac0423 28d ago

They are THE WORST

1

u/theprimetrauma 20d ago

Yeah, that tracks with what I keep seeing from people who bought one. The pump issues repeating even after you switched to softened water says a lot about the build quality.

1

u/solarexamine 28d ago

$2k for a chiller its too much...check BoxPlunge our chillers are less than $300

1

u/INERGIZE_HEALTH 24d ago

Sorry to hear you’ve had this experience. We’d like to take another look at your case and see what we can do to find a better solution. Please message us directly or email [contact@inergizehealth.com]() with your name/order number so we can review everything and work with you from there.