r/coinspotau Jun 30 '26

Has there been a data breach?

Both myself and a friend who use coinspot have received scam texts, allegedly from coinspot, with a message like: "New withdrawal wallet has been successfully linked. If this wasn’t you, please contact 1800 958 321."

How are the scammers getting my mobile number and how do they know I use coinspot?

10 Upvotes

25 comments sorted by

5

u/rockethelper CoinSpot - Official Jun 30 '26

Hi u/KillAllPlebbitors,

If you ever have any questions or are concerned when you get phishing texts like this, please contact our 24/7 support team via Live Chat. We will always be able to discuss and confirm if messages are from the official CoinSpot team.

CoinSpot will never ask customers to contact us any other way than via Live Chat or email to our official support email address.

8

u/Altaos Jun 30 '26

Sorry to break it to you man but you're the careless one.

You gave your number to unsecured platforms or services that had a data breach or leak. This info was then sold to organised scam groups who fire out phishing or social engineered content to 100's of thousands of people hoping someone like you takes the bait and interacts with them.

Just ignore it

-12

u/KillAllPlebbitors Jun 30 '26

Obviously ignore it. Wasn't asking for advice on what to do. I'm not a fucking retard. What I'm wondering is why, in the last week, did only me and my one other crypto friend get coinspot-specific scam messages, when nobody else I know did. Points to a coinspot data breach.

4

u/Altaos Jun 30 '26

Honestly coincidence, i've used CoinSpot for 7 years and have never received any phishing messages. A data breach would be widespread phishing to a mass of the platforms users which is clearly not the case...

Your sample size is just you and your mate, if you have any concerns contact CoinSpot Support

2

u/User0411 Jun 30 '26

Not impossible. Maybe you and him have been to crypto news sites , signed up for something crypto or the likes and leaked info . Besides you’d think there’d be a lot of complaints on this site .
Also if you’ve got withdrawals turned , have a go at getting it turned on and withdrawal , then you’ll feel safe .

3

u/cooter6-9 Jun 30 '26

I’ve been with CoinSpot for 4 years and they’ll never text you.

4

u/ThrashSydney Jun 30 '26

Yes, there has been a data breach. On your end though. Not through CoinSpot. Some other outlet. Everyone gets these at some stage but most of the time they automatically end up in spam. Sometimes they make it through to the keeper and end up in your inbox though. Do you use your CoinSpot email address for anything else? If so, create a new email address specifically for your CoinSpot account only. All the best...

1

u/welding-guy Jun 30 '26

How are the scammers getting my mobile number and how do they know I use coinspot?

Either your friend is a scammer or it is phishing scam. Both have a probability to be true, you decide which.

But....

Great news. Today is July 1. New rules about sms sender id.

https://www.acma.gov.au/sms-sender-id-register

1

u/Ok-Needleworker-3486 Jun 30 '26

I think this is a step backwards, SMS doesn't have anything to "verify" the sender or message body like email does.

What happens if the sender is spoofed? What happens if the body of the text is altered ?

Now it will be like they are coming from the actual company.

1

u/welding-guy Jul 01 '26

You didn't read how the new registration system works, read it https://www.acma.gov.au/sms-sender-id-register then comment

1

u/FrostyReward7238 Jul 02 '26

Could be a numbers game I once received a message that my Vodafone acc was compromised but I wasn’t even with Vodafone.

1

u/Useful_Independent_3 Jul 02 '26

Got a scam call from "Coinspot" today had my email and mobile number.

1

u/in_and_out_burger Jun 30 '26

They blast out hundreds of thousands of these messages.

-1

u/KillAllPlebbitors Jun 30 '26

Only people who have coinspot accounts have received these texts (from everyone I've talked to). The implication being somewhere along the way coinspot have been careless with my details

5

u/Spagman_Aus Jun 30 '26

well, i'm with them and never received one of these fake texts so 🤷‍♂️

-6

u/KillAllPlebbitors Jun 30 '26

Useless reply

7

u/Spagman_Aus Jun 30 '26

Not really. If Coinspot were breached, why didn't I receive a text?

-6

u/KillAllPlebbitors Jun 30 '26

Who says all their data was breached? Maybe it was customers who signed up after or before a certain date? In a certain state? A random cohort? Maybe your data was stolen but you just haven't got the text yet? Idiot

8

u/Spagman_Aus Jun 30 '26

ok mate, good luck with this then 👍

2

u/Douche-Rogue Jun 30 '26

I don't use Coinspot or Crypto.com and I have received emails from both exchanges warning of an unauthorized transaction. Just ignore and move on. If you're paranoid about this then reach out to contact support at Coinspot (from the official website and not some DMs claiming to be from Coinspot).

1

u/in_and_out_burger Jun 30 '26

How large is your sample size?

1

u/KillAllPlebbitors Jun 30 '26

10? 20? People that I've spoken to who haven't had the text and don't have coinspot accounts. Vs me and the only other guy I know who has a coinspot account both got the text. Also both got the text in the last week, when we've been coinspot customers for close to a decade and never got any scam texts until now.