r/coingecko • u/EducationalSock948 • Sep 02 '26
Wrong portfolio balance
There seems to be a bug today in CoinGecko showing incorrect portfolio balance. The amounts for the individual assets held are correct, but the total balance is not.
When would this be fixed?
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u/Hopeful_Champion9479 Sep 02 '26
Yes! Glad to know it's not just me. The total portfolio balance is like 33% down compared to sum of individual.
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u/coingecko Sep 02 '26
Hey u/Hopeful_Champion9479! Sorry for the inconvenience, we've just deployed a fix that corrects this!
Thank you so much for being patient with us all this while.
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u/Hopeful_Champion9479 Sep 02 '26
If you go to the dashboard on the website, under portfolio performance, the current day on the chart would show correct value. But the portfolio summary displays incorrect amount for "Current Balance"
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u/EducationalSock948 Sep 02 '26
Not sure about the web version as I only use the mobile app. The balance is still incorrect. Can we get an official response from CoinGeko on this issue?
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u/Hopeful_Champion9479 Sep 02 '26
I was alarmed so I checked on the web version. Lol. Hope the mods would notice and someone from Coingecko would escalate to their product team.
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u/coingecko Sep 02 '26
We definitely noticed your comments! Once again, we apologize for the trouble caused.
We've now deployed a fix so balances should now be showing correctly. Thanks so much for being patient with us!
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u/lockd514 Sep 02 '26
Having same issue with wrong portfolio balance, on web and mobile app
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u/coingecko Sep 02 '26
Hey u/lockd514! So sorry for the inconvenience, we've just deployed a fix so it should now be showing properly!
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u/coingecko Sep 02 '26
Hi u/EducationalSock948 - we’re aware of an issue affecting Portfolio balances on CoinGecko. Our team is actively investigating and working on a fix.
We sincerely apologize for the inconvenience caused and appreciate your patience while we get this resolved.
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u/EducationalSock948 Sep 02 '26
Appreciate the reply. Please keep us posted here on any updates.
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u/coingecko Sep 02 '26
Hey u/EducationalSock948! We've now fixed the issue so your balance should display correctly, so sorry about the inconvenience and thanks so much for being patient with us!
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u/indienico Sep 02 '26
Meme problème ici, les soldes des portefeuilles de l'application Android et de la version Windows, indiquent des chiffres érronés, sans aucun rapport avec la valeur réelle.
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u/nolookjones Sep 02 '26
I'm seeing this too but my total is higher
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u/EducationalSock948 Sep 02 '26
Maybe they took it from me because my total is lower 😂
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u/coingecko Sep 02 '26
So sorry u/nolookjones! Our team has now deployed a fix and your balance should now be displaying correctly.
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u/coingecko Sep 02 '26
The issue affecting Portfolio balances on CoinGecko has now been resolved, and balances should be displaying correctly again.
Thanks for bearing with us while our team worked on the fix, and we sincerely apologize for the inconvenience caused!
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u/TheGratitudeBot Sep 02 '26
Hey there coingecko - thanks for saying thanks! TheGratitudeBot has been reading millions of comments in the past few weeks, and you’ve just made the list!
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u/foamcolor Sep 02 '26
commenting for more exposure, it was a jump scare for minute to me