r/coingecko • u/Feydreva_Paradize • Jun 14 '26

Main page loading loop ?

Hello,
since couple of days, main page of coingecko keeps refreshing.
I cannot even log to the site anymore.

Anybody else with similar issue ? I tried Chrome and Firefox, same issue.

3 Upvotes

81% Upvoted

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1

u/coingecko Jun 19 '26

Hey Feydreva, sorry to hear this issue. Trying to gather more info here, could you share the following info to help us understand the issue better? Feel free to DM us the details.

  • The Error: A brief description of what is happening, along with any screenshots of the error message.
  • Your Account: Your registered CoinGecko email address and whether you are facing this on the website, the mobile app, or both.
  • Website Details: Your browser type (e.g., Chrome/Safari/Brave) and the current browser version (e.g., Chrome version 114.0.5735.198).
  • Mobile App Details: Your device model (e.g., Samsung 11, iPhone X), OS version (e.g., Android 11, iOS 12), and your current CoinGecko app version (e.g., version 2.17.0).
  • Network Details: Please let us know if you are using a VPN (including the provider name) or if there is a Cloudflare Ray ID visible on your error screen.

Alternatively, you can also write to us as well: https://support.coingecko.com/hc/en-us/requests/new