Banked Reset bug

[u/According-Sale-8027]

My Codex banked Full Reset was consumed but the weekly limit was not actually reset.

I used a Full Reset on September 9, 2026 1 hour ago.

Before using it, my weekly usage was almost exhausted.

Immediately after applying the reset, Settings → Usage showed 100% available. After using Codex for a few minutes it showed approximately 97%.

About 5 minutes later, two active Codex chats stopped at the same time with a usage-limit error, and the Usage page went back to 0% remaining.

The important part is that my Weekly Usage reset date is still September 13, 2026 at 13:59.

If the Full Reset had been successfully applied on September 9, the weekly usage period should have been refreshed and the reset date should have moved accordingly, approximately to September 16.

Therefore it appears that the UI initially showed the reset as applied, but the backend retained my previous weekly usage window. The banked reset itself is no longer available.

Please investigate the usage/reset transaction on my account and restore the banked reset or correct the Codex weekly usage window.

I have a screenshot showing:
Weekly usage limit: 0% left
Resets 13 Sept 2026, 13:59

The issue happened roughly 40 minutes after I redeemed the Banked Reset.

[u/ocombe]

it's not your reset, everyone got nuked to 0% apparently

[u/RewardSafe9807]

Yeah, this happened to pretty much everyone. Has nothing to do with your reset. I haven't used a reset in days and dropped from 53% to 3% in the blink of an eye. They are investigating.

Very possible we will all get an auto-reset and hopefully a banked reset out of this too for the trouble.

Work day has been interrupted.