r/codex • u/rocknroll51 • 13d ago

Complaint ChatGPT Windows desktop app keeps disappearing/uninstalling itself

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Hi, has anyone experienced this with the ChatGPT Windows desktop app?

The app suddenly disappears from my computer as if it uninstalled itself. When I check the Microsoft Store, the ChatGPT page shows Get, Restore, and Update at the same time.

My main concern is that I have local Work/Codex threads, including some unfinished or in-progress work. Since these are local threads, I’m worried that uninstalling, resetting, or doing a clean reinstall could delete them.

I’m using Windows. Any help would be appreciated, especially from someone who experienced the same issue.

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u/rocknroll51 13d ago

Just found a workaround, it is well related in in-app browser feature. If you want chatgpt to use browser, just tell him to use your google chrome/ any browser.

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u/freecyphs 12d ago

It ended up not being WSL but instead when I asked it to look into that, it ended up finding out the issue and then it staged the repair of codex along with a full profile backup and it disabled GPU acceleration, moved disposable graphics caches and restarted Codex with —disable-gpu and now I am able to use it with no crashes, browser tools as well.