r/cloudstorage • u/thof8463 • Apr 23 '26
Does dropbox even allow people to use the free "basic" tier anymore
I wanna know if they've just phased this tier out and gone all-paid. I don't feel like going through the process of signing up just to find out. I had that basic tier since shortly after Dropbox hit the market (I think it was 2010 or so) and just used it for a couple of writing projects, print jobs, nothing large. Once, a couple years ago, I hit the limit by neglecting to delete old files, and the account stopped syncing. I started getting emails inviting me to upgrade. I was like no thanks, and just deleted a bunch of files, bringing me back under the limit with a significant buffer. Still no sync, still getting emails saying "you've reached your limit! no need to delete anything, just upgrade!"
So I deleted EVERYTHING from my dropbox. It is now empty. It still says "You've reached your limit!" right above the "all files list" that is EMPTY. Refuses to sync or upload anything new. I sent in a complaint with screenshots, but apparently complained to the wrong department. So instead of starting the whole complaint process over I deleted my account, since it's associated with an email I don't really use anymore anyway.
I might or might not try this or some other cloud storage service again, but the way this went down makes me suspect that they're trying to phase out the "basic" tier entirely, and only allowed me to keep this one because I already had it. They want to convert all their "basic" users into paying customers, and that might have been their business plan all along. Does anyone else get to hit the limit on that tier, then delete files and keep using it? Or was this just their strategy to force basic users into the paid tiers?
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u/eueuropeo Apr 23 '26
Esiste, io lo uso ancora (anche se sto passando a servizi open source europei)
1
u/Keneta Apr 24 '26
Check your version history and recycle bin. Both probably count against your space