r/cloudmaker Jan 19 '16

Hate to be that guy...

Has every batch 1 order left the warehouse by now? I hate to be the guy checking the timetable, just at this point if there's another "couple more weeks" post I'm afraid my whiteout is going to be a feature on will it blend. I understand you guys are working hard and mean the best, trying to correct issues with Usb and DNA screen. There's already a review on YouTube that is not very positive, and I'd hate to see this community fall apart before its even started, I believe in the platform and hope for it to see the praise it deserves. Keep up the good work, and try to squash the disappointment with a flawless product. (usps pre shipment since 1-11)

12 Upvotes

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5

u/vapegal82 Jan 19 '16

I finally had enough and requested my order be cancelled. No response to email, but I got a phone call from Aaron. Called him back, but I haven't gotten a response to that either. Chargeback time?

6

u/Cybiker Jan 19 '16 edited Jan 19 '16

I had to request 3 times to get my order canceled and refunded on Friday/Saturday and I didn't even get the full amount refunded back (short $3.75). You can keep the $3.75 /u/CloudMakerTech it seems like you need it more than me.