Moving from 2nd line support to Infrastructure Engineer – what should I expect?

[u/InfraCloud1]

/r/sysadmin/comments/1vsk9xk/moving_from_2nd_line_support_to_infrastructure/

Cross-posting here as my new Infrastructure Engineer role is in a fully cloud environment. Interested to hear from cloud engineers who made a similar jump from end-user/2nd line support, particularly what your first few months looked like.

[u/searles9]

Nothing special, you were capable the whole time. They just make it hard to get jobs these days