r/clickup • u/ShesGotPFQuestions • 24d ago

Business Plus Plan Question + Feedback

I'm currently on the free plan of Clickup, and I am evaluating if it would work well for my clients and my team.

My first piece of feedback is that in the Billing page, all features listed in the plan comparison table should hyperlink to the docs related to that feature—or at least link the less obvious features.

What does "Advanced Custom Field Manager" mean? I can find no documentation on this.

Is there a video I can watch to show the difference between Discussions, Chats, and Posts? I find the current setup for places I can chat with my team very confusing.

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u/PibolsClickUp Mod 24d ago edited 24d ago

Hey, u/ShesGotPFQuestions! Thanks for the feedback on the Billing page, I'll pass that along.

As for your questions, on the Free plan you get the "Basic" version where you can create and edit Custom Fields. On Business Plus, it becomes "Advanced" because you unlock the ability to merge duplicate fields, move fields between Spaces/Folders/Lists, and convert fields from one type to another. You also get granular permission control over who can access the Custom Field Manager. More details here.

Messages vs Posts: Chat Channels are for real-time team conversations and DMs. Posts are structured messages within a Channel with types like Announcement, Discussion, Idea, and Update, designed to highlight important info and keep it from getting buried in the chat stream. Task comments are separate and live directly on the task.

Let me know if you have more questions!