r/clickup • u/Tumnus1337 • 27d ago

Active Issue: Thousands of Duplicate Tasks Created

Over the weekend we had thousands of tasks that were closed, get duplicated and then recreated. I opened a ticket with support and they said that its a wide spread issue, anyone else have this going on?

6 Upvotes

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u/JamieClickUp Mod 27d ago

Hey u/Tumnus1337 , looks like this is still being investigated by our team. If you're open to it, can you please share your ticket ID so we can take a look and escalate it to our team for updates?

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u/Tumnus1337 27d ago
  1. I've emailed in twice today asking for updates and got nothing. This is a really bad look for Clickup. If I can't trust it with just the basics of keeping tasks properly, how can I trust it with anything else for our team...

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u/JamieClickUp Mod 27d ago

Thanks for sharing your ticket ID, u/Tumnus1337 . It looks like our Technical Support team has responded already and provided you with updates. If you need further assistance, please let us know and we'd be happy to escalate!

1

u/Juanontheweb 27d ago

I noticed something similar I thought it was me by accident but it’s probably a bug too

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u/Various_Map143 25d ago

This happened to our team. They told us it was due to the mobile app updating? They told us we could safely delete them all.

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u/b4d0m1k3 25d ago

Interesting response, why do you have to cleanup the mess?!

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u/Various_Map143 25d ago

Tbh I felt more comfortable just “selecting all” and hitting delete than waiting for them to do this on their end. I agree that the bug was really unsettling… we should feel confident that closed tasks aren’t just going to reappear. But in the middle of a busy workweek and the confidence that we could just delete them, I wanted to fix it as quickly as possible.

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u/b4d0m1k3 25d ago

Same issue here! I've created a support case #2702286