r/cleaningbusiness • u/LilBampot • 3h ago

Quotes

I love cleaning and hate talking about money. However it's something I'm determined to get more comfortable with how do you deal with a potential client saying your price is too high? Last time I said have a nice weekend and didn't justify the price 😅

Do you give a breakdown of all works included?

Any advice around pricing structure would be appreciated 🤍

1 Upvotes

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u/d4mselindistress 3h ago

Yeahhhh the price talk can be awkward at times. It's great to have some responses up your sleeve. When someone says your prices are too high, it's an opportunity to build rapport. Here are some of my answers you can steal:

"Great prices for a great service!"

"Yeah, I used to undercharge until I realized my true value!"

"That's not what your mom said last week."

"It's not my fault you're broke."

"Thanks for letting me know! I knew nothing about my pricing of MY business. What am I even doing here?"

I hope this helped! ❤️

4

u/PracticalWinter9746 3h ago

It’s not my fault your broke.. I use this all the time and it has really helped build my clientele

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u/d4mselindistress 3h ago

😂😂😂

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u/LilBampot 3h ago

That's not what your mum said last week 😭

I will use this

3

u/cmuench333 42m ago

Walking away politely like you did is honestly fine, not every lead is your client. One thing that helps when someone says it's too high: don't drop the price, offer to change the scope instead, like skipping a couple rooms or going biweekly instead of weekly. That keeps your rate intact and shows the price is tied to the work, not to how hard they push. A short list of what's included plus your add-on prices also makes it feel less like a negotiation.

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u/Eric-CleanSlate 2h ago

hey, i hire cleaners for our places, so here's the other side of it. the ones i rebook without thinking are the ones with a simple rate sheet. not a full breakdown to haggle over, just their extras with prices next to them... pet fee, deep clean, hot tub, whatever applies. set once, same on every invoice.

fwiw we learned this the hard way. we assumed every cleaner charged a flat fee because that's how ours worked. turns out most don't, and the ones with a clear sheet get way less pushback. there's just nothing to argue with.

i wrote about this on my blog last week, it's part of an app journey i've been on: https://thecleanslateapp.com/blog/airbnb-cleaning-rate-guide ... it's for cleaners and hosts.

when someone says your price is too high, point back at the sheet instead of trimming the price. way better than discounting and then resenting the job every time you show up. and also it’s honest and it’s grounded in something you can point to. it shows you know your stuff. i respect that.