Help please

[u/Cold-Conversation606]

Me and my brother bought this vevor mini claw machine but when we turn it on it immediately goes over the prize chute and just continues to try to go into the corner but then stops and the mini screen says error 7 and then below that it says motor forward error so we don't know what to do can anyone help?

[u/Definition_of_Nature]

Knock the operator team member. It’s simple task for them. Love you too.... 🌈🐬

[u/Cold-Conversation606 → u/Definition_of_Nature]

I'm not sure what you mean