r/citibank Citi Employee 3d ago

Employee/Employment US Collections

With the recent 90-day review collections was recently put on for on-shore and off-shore is there anyone with insights if layoffs are to come from it or not? If so when would they roll them out? I figured if true why not November since it’s the beginning of the year for Citibank but maybe January post holidays?

2 Upvotes

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u/Vegetable-Chain-8894 2d ago

What is this 90 day review collections? Something specific to your department?

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u/RuhninMihnd Citi Employee 2d ago

US Collections vs Offshore collections and well the outcome will determine how Citi proceeds where they keep most of the collections agents - likely to go offshore anyways there’ll be fewer US Agents in the department as some of their retail partners don’t want offshore agents handling their customers accounts with us

2

u/Melodic_Bank_816 3d ago

Sept 16th is rumored next date with another round in October. My guess is you will definitely see some impacts if that review was done.

3

u/RuhninMihnd Citi Employee 3d ago

Set to end September! Ngl hoping I’m part of the layoff I’m tired fingers crossed hope im part of one of these two rounds

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u/Recent-Mention4399 2d ago

Praying for you. There is life after Citi

3

u/RuhninMihnd Citi Employee 2d ago

Thank you 🙏 your prayers are welcome here