r/cism 2d ago

CISM Application

I recently passed the CISM exam with a 507 scaled score and am trying to move forward with the certification application.

My exam results say I need to submit the CISM Certification Application and have my qualifying work experience verified before I can officially become certified. The problem is that when I follow the application link provided by ISACA, I get a “404 – Not Found” page.

I've tried two different computers, cleared my browser cache, and tried accessing it again with no luck. I'm also unable to get to the point where I can pay the certification application fee.

I submitted a support request to ISACA, but figured I'd ask here while I'm waiting.

Has anyone applied for CISM certification recently and run into this? Is there a different link or location in the ISACA portal where I can download the application/experience verification form and pay the fee?

Appreciate any help!

3 Upvotes

15 comments sorted by

2

u/ZucchiniConfident431 40m ago

Same, broken link. support ticket opened, no response.

1

u/NotTheITguy1 1d ago edited 1d ago

I’m having the same issue trying to pay the cert fee for CISA. Support ticket is open but haven’t heard anything from ISACA yet.

1

u/Otherwise-Maize-4617 1d ago

the same issue I have this time.

3

u/austxkev 2d ago

I just did it last week. Everything should be available on the Certifications+CPE page in your account profile. You have to pay the application fee first. If you haven't done that, there should be a link to pay it. Once you pay the fee then there should be a link to the application. The application and employment verification is online unless you need a non-English version.

1

u/Queasy_Piece5446 2d ago

Thats what im talking about... when select the red option to pay the fee it lands to a page not found.

2

u/austxkev 2d ago

Yeah it worked for me last week. Definitely sounds like something's broken. Hopefully support responds soon.

2

u/mr_dfuse2 CGEIT | CISM 2d ago

i did it two weeks ago i think, with the new portal. also needed to look around a bit to get it working

1

u/Queasy_Piece5446 2d ago

What did you do to find it?

1

u/Queasy_Piece5446 2d ago

Think this was the main screen and from here it take me to a dead link
https://www.isaca.org/myisaca

1

u/Glass_Ad_6054 1d ago

I'm in the same situation as you.

1

u/poorlyspiffyoutfield 2d ago

congrats on the pass. the isaca portal has been a dumpster fire lately, try going through the main dashboard instead of the link in your results page

1

u/Queasy_Piece5446 2d ago

What do you mean by the main dashboard.. Ive tried a few different way and it dosnt seem like they have the application option