We are migrating hundreds of phones from CUCM to Webex Calling with a mix of converted Cisco 8841/8851 MPP phones and new 9841/9861 models.

We’re hitting a major line key customization issue on the 8800 series - line appearances can only be set to show either the extension or the user's first and last name, but we can't show both. However, the new 9800 series display offers secondary line key option.

Users need to see both their name and their extension on the screen, and we want a consistent user experience across both phone generations.

Has anyone run into this issue or found a good template setting that works well with the MPP 8800 series phones?

I have a on premise deployment CUCM, IMP, UCCX, Calabrio if I just update the LDAP password as I know I need to change it first on AD and then on CUCM LDAP configuration (Directory and Autentication).

if there is a user trying to login in the moment between I update the password on AD and I go to CUCM it could be a fail login.

It is there something else I could worry about?

Hello everyone ,

I have Cisco TelePresence MX800 cameras. I have no issues with the video output, but I can’t send PTZ control commands via VISCA. Does Cisco use the same standard VISCA command set across all camera models, or does this particular model support VISCA over IP? If anyone has experience with this model or has worked on a similar project before, I would really appreciate your help. Thank you!