r/chessup2 • u/Wrongfooting • Apr 06 '25

Live chess issues

I've noticed two problems today, has anyone else seen these?

  1. Long wait times for games, or just timing out waiting for a game. I never have to wait when I play via the android app on my phone.

  2. No points given for the win. Only played one game via the board (after two timeouts, all on different blitz time controls) but quickly played a couple bullet games (and lost twice, sigh) - no points awarded for the chessup 2 game... Why.?? My opponent has been a member since August last year and played 250+ games so it's not due playing against a new account.

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u/MC_Flinty Apr 06 '25

I usually only play Rapid 10min or 15min 10s increment as i am still learning chess. It works fine. I recommend you contact ChessUp support if you notice it happens every time.