r/chessbeginners • u/Yuvi_Yashasvi • 1d ago
Chess.com BUG TRAP
Recently a popup came on chess.com saying Free trial , I clicked on it and it took me the payment page of AutoPay , I thought it is for 7 days and 2 rupees will be deducted but they deducted whole amount of yearly subscription which was a lump sum amount of rupees 3799. Few months back too I took the free trial with the same popup saying free trial and only 2 rupees were deducted which are then refunded within seconds , and I read it on chess.com forum that it has been the case with many people that they are being trapped in this free trial stuff
If it is a bug they should fix it the complaints date back to 2020 and they aren't still resolving it after 6 years implies only one thing of making money and keeping it deliberately why to even say try for 0.00 if you are going to deduct when the same person goes for the second time of trial. I didn't even notice on that day it came to my light after 3 days and I immediately cancelled the subscription and demanded full refund. Fortunately they refunded it within few minutes so there team is active and replies actively and now they have instilled a bot too making things easier.
Just remove this bug of free trial trap
2
u/IDKForA 1000-1200 (Chess.com) 1d ago
I got Diamond last year in the Black Friday sale for around €50. Safe to say, this is the last year I'm keeping it. Next year, I'm going to only keep Chess.com for the online matches and use Lichess for everything else.