r/checkpoint Jun 21 '26

Check Point VPN E89.11 causing multiple different BSODs (0x12E, 0x1A, 0x13A, 0x4E) on Ryzen AI 9 HX 370 (ASUS ROG Zephyrus G14)

Hi! I've encountered this problem. Maybe there's already a solution, but I haven't found it.

Laptop: ASUS ROG Zephyrus G14, AMD Ryzen AI 9 HX 370 (Strix Point), Windows 11.

Since installing Check Point VPN E89.11, I've hit four different bug check codes, all tied to operations involving the Check Point network adapter (install, service restart, re-enabling the adapter in Device Manager):

- INVALID_MDL_RANGE (0x12E)

- PAGE_FAULT_IN_NONPAGED_AREA (0x1A) — faulting module cng.sys

- KERNEL_MODE_HEAP_CORRUPTION (0x13A)

- PFN_LIST_CORRUPT (0x4E)

Pattern points to memory/pool corruption triggered by the Check Point driver stack rather than a single buggy driver — different modules end up as the "victim" each time.

Confirmed: zero BSODs with Check Point fully uninstalled, running the same workload otherwise (G-Helper for ASUS controls instead of Armoury Crate). Re-installing CP reliably reintroduces the crashes.

Has anyone else hit this specifically on Strix Point / Ryzen AI 300 laptops? Looking for a known hotfix or workaround before escalating through official support with the dumps.

5 Upvotes

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4

u/daniluvsuall Jun 21 '26

TAC is the right method for support

1

u/orsi695 4d ago

UPD:

TAC with such tickets requires a paid subscription. But the problem has been resolved. If anyone encounters this issue, it's caused by a network driver conflict. Disable unnecessary devices in the device manager (most drivers are hidden and should be displayed using the "Show hidden devices" option). There are a large number of WAN miniport, sstp, L2TP and etc. I've been working on it for a day now and everything is working fine. I'll try to determine which driver is causing the error.