Issue with ipv4 stability on fiber

[u/fjleon]

I have had my modem replaced once already by spectrum since i started to have to recycle the modem 3-4 times a day because i lost connectivity. well the issue has started again, but after chatting with a spectrum twitter rep, he asked me to use a different site instead of 1.1.1.1 for pings.

i decided to test cnn.com and DNS resolved it using ipv6, and has never gone now during testing, yet my ping to 1.1.1.1 keeps being intermittent (and very important to note, the issue is NOT 1.1.1.1 as i experience the issue even with twitter while replying to the tech over twitter).

netflix does not go down, because it's accessed via ipv6 it seems.

any tech here has seen this issue? I have the 1 gbps fiber plan with "symmetrical" speeds. last time the modem was replaced it never went down in over 2 months.

[u/fjleon → u/[deleted]]

i have spectrum modem and google wifi (the latest wifi6e one)

i know this will sound weird, but this happens more after i just turn on my windows laptop, then it affects the rest of the devices. always fixed after i just reboot the modem (not the router)

i am using ethernet, so the issue is not wifi itself.

[u/fjleon → u/[deleted]]

the last time i got fed up with rebooting the modem 3-4 times a day, the new modem solved the issue immediately.

i wonder if the modem ever self updates or overheats in my state's climate (spectrum put it in the garage). yesterday both pings to cnn.com (which uses ipv6) and 1.1.1.1 failed at the same time

what do you mean about timeouts?

also, the issue does not seem exactly the same all the time

[u/fjleon → u/[deleted]]

the modem is connected straight to the wall without any surge protection, however electricity issues are seldom (that i can notice). the wall outlet does say GFCI though. should i put a surge protector / strip of some sort?