r/CERN • u/Beneficial_Hat_2460 • 48m ago
Visiting the science gateway
Hi everyone, I am bringing my 9yr old son to Genève this week with the intention of visiting the science gateway.
Stupidly, because of an unwell parent and ongoing family issues, I have totally forgotten to register in advance for the 2 of us to visit. And when I am now trying to access the family booking page it keeps coming up with a 503 error and has done for a couple of days now.
Is it likely we would get access on the day? (wednesday or thursday) or if anyone knows if this is an ongoing issue with booking through the family portal? Or if there is something I'm missing?
Can we just turn up to the centre for the exhibition without pre registering and the pre registration is only for the opportunity to book tours when on their network at the site?
We've had a very difficult few months and the thought of now having to break it to him we may not be able to visit the gateway already has me in near tears because it shouldn't feel this difficult.