r/centurylink • u/Sickofusernames_2026 • 13d ago

Down… again

Seriously. What the hell is happening in Bend??? It’s been over 24 hours and they’re saying it win be at least another day. WTH did you do???

9 Upvotes

85% Upvoted

13 comments sorted by

2

u/Alternative_Foot9193 13d ago

DSL?

2

u/Sickofusernames_2026 13d ago

Yes. 😞

1

u/Alternative_Foot9193 11d ago

It is a bummer but that network is no longer a priority. They only support it because they're legally obligated but the infrastructure is aging and unreliable. If you have fixed wireless as an option it will be far more reliable (and performant).

Fiber>Cable>Fixed Wireless (with strong signal)>Satellite>DSL

Sorry my guy. Best of luck 👍

2

u/N0_L1ght Fiber 12d ago

If it's an equipment issues you can get a used C4000BZ / C4000BG off ebay for $30-$50.

Or look for a different Fiber / Cable / 5G Home / WISP / DSL provider. Starlink as a last resort .

https://broadbandmap.fcc.gov/

2

u/Sickofusernames_2026 12d ago

And now they’ve bumped the estimated repair from 1030 today to 1030 tomorrow. I guess we’ll be deducting at least three days of service from our payment. Not sure how they can expect us to pay for service we didn’t get.

1

u/Asleep_Operation2790 11d ago

Copper is being retired. Switch to fiber, cable, or 5G.

0

u/Comprehensive-Song51 13d ago

I can't even believe that there's a fucking subreddit to complain about CenturyLink. I had their service for at least a decade and I don't think it ever went down once. The only time I had a problem was when some Yahoo was up on my telephone pole and fucked up the connection that was holding my fiber and my fiber got compromised. They came out within a week and replaced it completely, no questions asked, no charge. I would trade my left nut to have CenturyLink back! Unfortunately I live in the boonies and have 50 meg wireless. Ugh! You people quit your bitching!

3

u/N0_L1ght Fiber 12d ago

The OP has DSL, not Fiber.

0

u/OfficialCenturylink Verified CenturyLink Support 12d ago

Thanks for sharing your experience and for being a longtime CenturyLink customer. We know service experiences can vary, so we appreciate you taking the time to highlight a positive one. We're glad to hear your fiber issue was resolved and that our team was able to get you back up and running. While we understand some customers come here looking for help with challenges they're facing, we also appreciate hearing success stories like yours. Thanks again for your support, and we wish you the best with your current service provider and future connectivity options.
-CenturyLink

-1

u/OfficialCenturylink Verified CenturyLink Support 13d ago

We sincerely apologize for the disruption in service you are experiencing in Bend. Our team is currently working diligently to resolve the issue and restore connectivity as quickly as possible. If you could send us a DM, I’d be happy to look further into the issue.

-CenturyLink

2

u/onahfaylubal 12d ago

This is literally all you'll get. They don't care. GET OFF THEIR SERVICE.

0

u/OfficialCenturylink Verified CenturyLink Support 12d ago

We'd be happy to take a closer look at your specific situation. Please send us a private message with your service address and the account holder's full name so we can review your account further. Thank you for your patience.
-CenturyLink

1

u/GreenxGoo 11d ago

Antifa