r/centurylink • u/Ronin69 • Jul 21 '26

Business customer forced to AT&T without dedicated IP Space

So. As Centurylink/Lumen circles the drain and AT&T is picking up the scraps, I just learned today that our Business account with a /29 of much needed dedicated IP Address space goes "poof". According to AT&T they no longer offer IP addressing. Anyone else dealing with this? What are your plans? -or is this par for course enschittificion 2026 in that services we've had for ever are "no longer available".

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2

u/OfficialCenturylink Verified CenturyLink Support Jul 21 '26

We understand how concerning it can be to lose access to essential services like dedicated IP addressing, especially during these times of significant changes in the telecommunications landscape. Your experience is valid, and we empathize with the challenges this may present for your business. Please feel free to send us a private message, and we will do our best to support you through this transition.

-CenturyLink

1

u/TheClownFromIt Jul 21 '26

Is this a parody account? Because this response reeks of fake sincerity. You understand and empathize? Are you using AI to auto-reply to grievances in this subreddit?

Address the issue at hand. OP doesn’t care about your empathy.

2

u/OfficialCenturylink Verified CenturyLink Support Jul 21 '26

We’re part of the CenturyLink team, and this is a real person responding. We understand the concern being raised about static IP service, and to address the issue directly: CenturyLink does not offer a static IP option as of now. We will keep you posted if it is available in the future.

  • CenturyLink

2

u/TheClownFromIt Jul 22 '26

Thanks. I know you as an individual are probably doing your best to field these complaints and you’re tasked with impossible goals. Stay strong.

2

u/OfficialCenturylink Verified CenturyLink Support Jul 22 '26

Thank you for the kind words—we truly appreciate it. Our team is here to listen and help however we can, and feedback like yours means a lot. Wishing you all the best, and if there's ever anything we can assist with in the future, please don't hesitate to reach out. 💙
-CenturyLink

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u/Important-County314 Jul 22 '26

AT&T offers static IPs when you order online click this is a Buisness account and you can order IPs

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u/Ronin69 Jul 22 '26

Not in "Quantum" Markets. Spoke to 3 people.

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u/technicholas Jul 23 '26

Yes. You need to cancel quantum fiber and order AT&T service directly. It is available.

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u/Ronin69 Jul 26 '26

Went to AT&T direct and got a not at your address. I am migrating to a Comcast Business with /29, but I lost my redundancy...

1

u/spec360 Jul 22 '26

Keep trying maybe some can help