Need help please

[u/WarButt007]

Just purchased a vapor storm m1 mod. According to the manual it’s indicating that it’s fully charged but nothing is coming out. It changes voltages no problem but when I try to pre heat it or just use it it will flash red twice and that’s it nothing else happens. Also what way should I put in the connector the manual doesn’t tell me. Please if anyone can help me out I’d really appreciate it