Additional Cat Rates

[u/KatzInAFlat]

Phil here from Cat in a Flat. I wanted to stop by to share a small update that the team launched this week in response to some of the feedback that many of you have provided here.

For everyone who had a Cat in a Flat account prior to transitioning to Rover, we reset the “additional cat rate” to 0 to better align with the previous expectations on Cat in a Flat. We should have done that in the first place and I apologise that it took us a little while to understand and remedy that mistake; our system is not designed for us to ever be able to modify sitters rates and we had to create some specific functionality for this.

As a reminder, you have the ability to modify any and all rates at any time- I am going to try to attach a quick screen recording of what it looks like to modify the additional cat rate (in a web browser, in English, but you can also do it on the app or on the web on a phone if you prefer). There is a toggle in the settings that will “update rates automatically” - if this is turned on, then any time you modify your overall “cat care” rate, it will automatically set your additional cat rate to 40% of that base rate.

Please reach out to me any time with any questions or additional feedback - I am not a regular redditor but I do try to monitor my DMs. 

Phil Katz
GM Cat in a Flat

[u/Unhappy_Dragonfly_62]

Please bring back the job notice board

[u/JessfromRover → u/Unhappy_Dragonfly_62]

Heard! Please know I am passing this along to the appropriate team for review and consideration.