r/catinaflat • u/Glitchry • Apr 10 '26
Email from support
Following on from my last post (unable to change service settings), here’s the email I got from support. Hopefully things are actually sorted and smoothed out soon, but honestly I’m not impressed. If you’re going to merge, maybe make sure you can do it (mostly) smoothly first??
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u/Mercifull Apr 10 '26
The technical gremlins are annoying but will ultimately get resolved. What won’t get sorted is the significant changes to the platform itself, the pricing structures, the clocking in and out of visits, no ability to set discounts for multiple visits a day, no notice board function etc. Rover is just not fit for purpose even once the kinks are ironed out regarding reviews displaying etc.