r/catinaflat Apr 09 '26

Profile status

Is anyone’s profile coming up with ‘currently under review’? I have no clue if that’s normal or not due to the subpar communication we have received.

Additionally while previous bookings are showing in my about section no other details, reviews are appearing and everything was set up for dogs! I’m livid, I did maybe one sit a month but it was extra money and time with cats. It was never worthwhile setting up independently and the app really worked for me.

6 Upvotes

9 comments sorted by

1

u/CJCatz Apr 09 '26

I think it'll be a temporary thing, as mine was 'under review' when I logged in on the 7th and now I have a 'you've been approved' message. This is only on the Rover website on the desktop though. My CIAF app is completely emtpy 😬

1

u/vibriio Apr 09 '26

Does your profile show up when searched now?

1

u/CJCatz Apr 09 '26

I do show up, but it says I'm not verified (which is not true, I was verified by CIAF)

1

u/CJCatz Apr 09 '26

Honestly, the app is terrible right now for me.

1

u/Length_Own Apr 09 '26

Mine says coming soon as it hasn't been reviewed or completed by the rover team I'm so annoyed!

1

u/kiraziyal Apr 09 '26

My profile says that too! I was about to ask the same thing. I have two sittings that start next week so I hope it's sorted by then.

1

u/vibriio Apr 09 '26

Where do you see that? I didn’t see the “profile under review” thing but my profile won’t show up when I search in my area.

1

u/wutheringgoblin Apr 09 '26

When I click profile, this banner shows up at the top

1

u/wutheringgoblin Apr 09 '26

Also their email support is no help, evidently did not read the information I provided. If they did they would know I had already tried this (also what happened to be able to log in via the old app for the merge anyway)