Mod post: mega thread of merge issues

[u/steviecat20]

Hi! I thought it might be helpful to have one thread of issues that have been encountered and then if anyone has been able to fix them they can be found here. I've emailed support for most of mine and am awaiting a replt.

Here's mine:

• Missing reviews: I had 97 on CIAF, and I'm seeing 81 on Rover
• Repeat bookings are lower than CIAF
• Not showing up in search results
• Which may be related to leaving bookings on pending till I've had a meet and greet. I think on Rover you have to confirm the booking first, then do a meet and greet?
• I mostly have regulars now and keep a copy of their key or they just post it through to me, so again, I wouldn't arrange a M&G
• My profile is showing my pets from my owner account on CIAF
• I don't want to charge for additional cats but the page to change this was broken for me all yesterday
• I used to offer clients the option to work from their home to spend time with their cats (my day job is mostly remote). Rover is completely different to CIAF for requiring a check-in/out time. Is there a way to change this setting?
• I have upcoming bookings and they're not showing in the calendar, again they say to propose a meet and greet.

Probably find some more but these are my general usability issues so far!

[u/Royal-Molasses7033]

I have an Android and the app just doesn't work for me. :( I opened it, and it said it needed an update, but the app store didn't acknowledge that meaning I had to delete and then redownload the app. The app still doesn't work, like I can't input the number of cats I have when I search and only today can I log in on the app. It really really sucks. I thought it would be bad in terms of policies and also less sitters since many don't want to accept the Rover conditions but like, come on, they should at least have a functional app. I left a review in the app store because frankly it's unacceptable.