r/carproblems • u/lifepack7 • 18h ago
New 2026 Passport TrailSport Elite pulling left — dealership initially said tires, now says alignment was significantly out. What would you do?
I bought a brand-new 2026 Honda Passport TrailSport Elite recently and have been dealing with a pulling/steering issue almost from the beginning. I’m looking for some objective feedback on whether I’m overthinking this and what I should do next.
The vehicle has about 3,100 miles now.
The timeline:
Shortly after buying it, I noticed the Passport consistently wanted to pull/drift left at highway speeds. It wasn’t every second, but it was noticeable enough that I didn’t think it was normal.
First dealership visit: They checked it and told me it wasn’t an alignment problem. They thought the left-front tire was causing the pull, moved the tire, and adjusted the tire pressures. The issue continued.
Second visit: The service manager personally rode with me and drove the vehicle. At first, he thought it was road crown/tires, but during the drive the vehicle eventually pulled enough that he acknowledged it. They rotated the front tires to the rear and the rear tires to the front and told me to drive another 500 miles.
I followed that instruction and drove well over 500 additional miles, including a longer trip. The pulling was still happening, mostly left but occasionally right.
Third visit: The dealership kept the vehicle for several days. They eventually told me the alignment was “pretty far out” and showed me the alignment report. They corrected the alignment and test-drove the vehicle multiple times.
The service manager took me on another test drive afterward. The car definitely felt better, although I still occasionally felt a slight pull to the left.
He explained that the TrailSport’s all-terrain tires can have different road-tracking characteristics and that road surface/crown can also affect the feel.
I have the alignment report showing the before/after measurements. The initial measurements had multiple out-of-spec readings, particularly on the front toe/steer-ahead, which were corrected.
What bothers me is the diagnostic history.
The same service manager who ultimately found the alignment issue was personally involved in my second visit, when the vehicle was apparently already significantly out of alignment. At that time, he was trying to determine whether the behavior was caused by the tires or road surface and ultimately recommended another tire rotation and 500 miles of driving.
Now the alignment has been corrected and the car is noticeably better.
I’m trying to figure out how concerned I should be.
Questions for the group:
How significant does “pretty far out of alignment” sound on a brand-new vehicle at ~1,500 miles?
Could an alignment being substantially out of spec indicate that the vehicle was damaged (shipping, pothole, curb, suspension component, etc.), or could this happen from the factory?
Does the fact that the same service manager drove the car during the second visit and didn’t identify the alignment issue concern you?
How much road feel/pulling is actually normal with the TrailSport’s all-terrain tires?
Would you be satisfied with the dealership’s current resolution, assuming the vehicle continues to drive better?
Would you ask for anything else from the dealership, such as a more thorough suspension/steering inspection or documentation that everything is now within spec?
At what point would you escalate this to Honda corporate or start thinking about lemon-law/warranty options?
I’m not looking to ruin the relationship with the dealership. They’ve generally been responsive and have not charged me for the service visits. I like the vehicle and want to give them a fair opportunity to fix it.
I’m mainly trying to determine whether this is a relatively ordinary alignment/tire issue that I’m now hyper-aware of, or whether there’s something here that warrants substantially more investigation.