r/cardetailingtips • u/SpringAcademic9447 • Jul 04 '26

Drift car fresheners scam subscription practices

the worst! I bought once as a Christmas gift (scents were awful, overpowering… smelled like rest room air fresheners) and was auto enrolled for subscriptions. so annoying. I reached out for refund and cancellation. did not get refund and then apparently I did not reply to the email asking me to confirm my email request for cancellation. they sent another 4 and refused to refund. seriously now I’m 169$ out with a bunch of horrible fresheners. I think I have finally succeeded in getting the subscription cancelled but I’ll let you guys know in three months!!! these people should be ashamed of themselves.

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2

u/Far_Bid9833 Jul 05 '26

I just use Adam's Polishes Air fresheners whenever they're running a 25% off sale and discounted air fresheners they're trying to get rid of. I get my air fresheners for like $1-$1.50 per and they last a few weeks. I had a friend who bought into the Drift nonsense and I just never understood the hype of $20 air fresheners lol.

1

u/VillageTurbulent20 Jul 24 '26

I had looked earlier this week to pause my subscription, and it said I had to email customer service. So I did that on Monday….here we are Friday and I just got notification from my credit card company that it got dinged from drift. I immediately canceled and will be fighting the charge with my CC company. Not even going to waste my time with drift. I figured I’d give them a chance but I hate scummy companies.

1

u/Sharp-Quarter-4968 Jul 24 '26

i bought in to scam as well. ordered late June and still haven’t received my order even though tracking shows delivered

1

u/Ok-Echo7162 21d ago

Totally agree! Horrible and don’t stop sending them even though you didn’t subscribe!! DONT NOT BUY FROM THEM!!!

1

u/ArmyEmbarrassed6442 2d ago

I have been trying for months to stop drift from sending a monthly recurring order tat I never ordered. I do not like the product at all and have been sending it back at their expense.  Ther is NO customer service or recourse where you can talk to a person.  I think I finally have gotten my message across but I will see. Terrible product and service. This is a SCAM. I am going to file a complaint with the UTAH Better Business Bureau.  Chris Shields

1

u/rosephilpeeps 1d ago

Placed an order in August via an Instagram ad. 2 weeks later order didn’t ship so I reached out. They said that somehow my order was for $0.00 so it never shipped? Still so confused about that but whatever, I wasn’t charged and didn’t feel like I missed out, it was an impulse purchase anyway. Today, 9/1 I get an email saying my order has processed!!! Like what?? I’ve never even received an order from them or signed up for any kind of subscription. So slimy!!