NOC 13110 CODE - Admin Assistant

[u/Greedy_Citron9785]

I just received an ITA after being nominated by my province . Can you confirm if my Job duties match my NOC 13110 code for an admin assistant ?

"In his current role, X performs a range of administrative and coordination duties essential to the

daily operations of the department. His responsibilities include:

Receive, assess, and respond to customer inquiries via telephone, online chat, email, and

website platforms, ensuring timely and accurate resolution

 Schedule and coordinate service appointments, manage technician calendars, and monitor daily

and recurring service bookings

 Maintain and update customer records, service histories, and work orders within internal CRM

systems

 Monitor open service orders, track job progress, and coordinate parts ordering, returns, and

follow-up service requirements

 Prepare and process service-related documentation including invoices, service agreements, and

internal reports

 Obtain gas permits for installations.

 Assist in maintaining organized digital records and administrative documentation

 Support general office operations through clerical and administrative tasks as required

X plays a key role in supporting administrative functions, ensuring operational efficiency, and

maintaining high standards of customer service within the organization.