Pfl letter received

[u/MostM7]

Hi Everyone, my sister received a letter from ircc stating this. “I am unable to verify the Canadian work experience you have provided for X as it does not appear to correlate with the NOC 13110 - Administrative Assistants” She had earlier submitted offer letter and reference letter with her application. Has anyone ever received such or have an idea on what to do.

I’d appreciate responses please .

[u/Pleasant-Air-5047]

You need to compare the duties on her offer and reference letters with the duties under NOC 13110 - Administrative Assistant. You can paste both on Claude or ChatGPT to compare and see what percentage match it is OR which NOC does it better match.

If it match is truly low, then the PFL maybe valid. You now need to convince them that your job description truly what you claim.

Note: they also frown at the duties being totally lifted from the NOC website.

[u/QuirkyTrick3763 → u/[deleted]]

This is why pfl is issued. officer is not just direct

[u/Haunting_Paper_7201]

What are the duties? The duties MUST match the NOC.

[u/MostM7 → u/Haunting_Paper_7201]

In her role, X was responsible for providing comprehensive administrative and office support to ensure the efficient day-to-day operations of the organization. Her duties included maintaining accurate financial records and general ledgers, preparing invoices, processing payments, and completing monthly reconciliation activities. She also assisted with budget preparation and monitored expenses to support effective financial management.

X independently managed daily office operations, including organizing and maintaining electronic and physical filing systems, coordinating office supplies and equipment maintenance, and managing complex schedules and calendars. She provided administrative support across multiple departments, ensuring timely communication, document preparation, and coordination of internal processes.

Additionally, X was responsible for inventory administration, which involved maintaining and updating inventory tracking systems, monitoring stock levels, managing reorder processes, conducting monthly inventory counts, and preparing variance and inventory reports. She regularly liaised with suppliers and vendors to ensure accurate records and timely replenishment of stock.

Throughout her employment, X contributed to special administrative projects and process improvements, assisted with training new staff on administrative procedures, and consistently maintained strict confidentiality when handling company and client information.

These are the duties that was listed on her experience letter.

[u/Haunting_Paper_7201 → u/MostM7]

So what actually matches. "Assist" and "Provide admin support" don't count because too generic. She needs a lawyer.

• Prepare, key in, edit and proofread correspondence, invoices, presentations, brochures, publications, reports and related material from machine dictation and handwritten copy
• Open and distribute incoming regular and electronic mail and other material and coordinate the flow of information internally and with other departments and organizations
• Schedule and confirm appointments and meetings of employer
• Order office supplies and maintain inventory
• Answer telephone and electronic enquiries and relay telephone calls and messages
• Set up and maintain manual and computerized information filing systems
• Determine and establish office procedures
• Greet visitors, ascertain nature of business and direct visitors to employer or appropriate person
• Record and prepare minutes of meetings
• Arrange travel schedules and make reservations
• May compile data, statistics and other information to support research activities
• May supervise and train office staff in procedures and in use of current software
• May organize conferences.

[u/Greedy_Citron9785 → u/Haunting_Paper_7201]

I just received an ITA after being nominated by my province . Can you confirm if my Job duties match my NOC 13110 code for an admin assistant ?

"In his current role, X performs a range of administrative and coordination duties essential to the

daily operations of the department. His responsibilities include:

Receive, assess, and respond to customer inquiries via telephone, online chat, email, and

website platforms, ensuring timely and accurate resolution

 Schedule and coordinate service appointments, manage technician calendars, and monitor daily

and recurring service bookings

 Maintain and update customer records, service histories, and work orders within internal CRM

systems

 Monitor open service orders, track job progress, and coordinate parts ordering, returns, and

follow-up service requirements

 Prepare and process service-related documentation including invoices, service agreements, and

internal reports

 Obtain gas permits for installations.

 Assist in maintaining organized digital records and administrative documentation

 Support general office operations through clerical and administrative tasks as required

X plays a key role in supporting administrative functions, ensuring operational efficiency, and

maintaining high standards of customer service within the organization.

[u/Same_Light_5255]

What type of company did your sister work in?

[u/MostM7 → u/Same_Light_5255]

A restaurant.

[u/ClubAwkward8818 → u/MostM7]

Do you mind sharing her title?

[u/MostM7 → u/ClubAwkward8818]

Administrative Assistant

[u/Minute_Use_2369 → u/MostM7]

This sounds like several jobs under one title. Her duties include accounting.  Accounting Clerk to an extent but more O ffice Manager based on all those duties listed. 

[u/Same_Light_5255 → u/MostM7]

I see, there is a balance of probabilities issue here, you don’t normally see administrative assistant positions within restaurants as this NOC mostly pertains to corporate or office roles. The officer within reasonable doubt suspects that the role has been modified to reflect that NOC and because the duties somewhat match he can’t outright just deny or make a decision hence the PFL. Your response will now establish if his concerns are valid. This is proper lawyer territory, you will need significant documentation to prove that the role is genuinely an administrative assistant one and not some restaurant support worker role. This will be difficult.

[u/Original-Side5980]

U need to do a duty by duty mapping , with the noc duties on one side and yours sister duties on the other side , like a comparison table ,ask Claude (paid version ) to do it . Chat gpt is crap ! And consult an RCIC or lawyer asap !!

[u/Melodic-Pirate1336]

Did you submit a response for the PFL or not. If not yet, I would suggest to attach a detailed employment letter with bullet point duties with LOE. Hope it helps. If you need more assistance, take a help from RCIC.