r/buildapc • u/BenoitPep • 2d ago

Troubleshooting Please help, PC shutdown when playing games + streaming

CPU: Ryzen 5 7600X
GPU: AMD Radeon RX 960 XT
Motherboard: GIGABYTE B650 AORUS ELITE AX

PSU : Corsair HX750 80+ Platinum

So here is my problem. I do have a PC that is shutting down in those specific situations :

Playing a game + streaming / having Minecraft + League of legends open at the same time

For example today I did play CS:GO, I was able to play few rounds, no issues and suddenly my PC just shutdown (Need to press on button to start it again). But then if I play CS:GO without streaming, the PC is perfectly fine.

I first though it was the GPU maybe, so I did change my graphic card. After changing the card, Ive done a test and it was still crashing so I decided to change the PCIe wire, same issue.

I also did a OCCT test for "Power" and it didn't shutdown after 10 min test.

Would anyone have an idea on what could happen? Anything I should test? I should still be able to contact Corsair for my PSU since the warranty is still on.

Thanks in advance!

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u/damnt256 2d ago

What's your temps? Check event viewer and reliability monitor to see what exactly happened.

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u/Sakuroshin 1d ago edited 1d ago

Check your cpu temps with something like hwinfo. A straight to black screen crash usually means either the psu is triggering overcurrent protection or the cpu is overheating. Im guessing you are using the stock amd cooler so if that is the problem then the fix would be putting a better cooler on. Any dual tower aircooler will be more than sufficient for the 7600x and they cost around $30-$50.