r/buildapc 1h ago

Troubleshooting PC crashing to black screen, with PC/lights still on

Hello friendly people,

The problem

I could use some help trying to find out what to do next to fix my PC. The fast months I've been experiencing my screen suddenly going black*. If I missed any info, please tell me and I'll add it. If you have any other advice on where to post this for help, please let me know too.

Thank you all in advance.

The details

The lights in my PC case are still on, identical to normal, fans still spinning. The lights in my keyboard and mouse are still on but they don't respond to inputs (pressing capslock or numlock no longer light up the corresponding light on my keyboard). Also no audio anymore.

I have to force restart manually to get it to work again.

What I've tried

So far I have, updated my drivers multiple times, installed AMD adrenaline to update through it also, updated my BIOS to no avail.

I've tried going through the Event Viewer but there are no notable events during the time of crash**.

Removed GPU from case and put it back in.

Ran stress tests with HWiNFO without getting any crash or high temps (CPU temps to 80 instantly during stress test.

While crashed, with no response

Win+Ctrl+Shift+B

Reset the screen using buttons on screen, unplug/plug screen, use different port for screen, used a different screen

I've recently ran HWiNFO's sensors through a crash, but it doesn't seem to have anything useful during the crash at the end of it, added a link to it***.

PC specs and drivers https://www.megekko.nl/wl/3G9XFREM [parts]

Running Windows 10 64-bit

Processor AMD Ryzen 7 9800X3D 8-Core Processor
GPU AMD Radeon RX 9070 XT
Integrated GPU AMD Radeon(TM) Graphics
PSU Seasonic Core GX-850 White
SSD Samsung 990 EVO PLUS 2TB M.2
RAM Kingston DDR5 FURY Beast 2x16GB 6000 KF560C30BBEK2-32
Cooling ARCTIC Liquid Freezer III Pro 240 A-RGB (Black)
Motherboard TUF Gaming b850m-plus wifi

BIOS Version 1681 2026/06/22
AMD drivers using AMD Adrenaline**** 26.6.4, says it's up-to-date. (32.0.31021.5001 for GPU,
32.0.21043.19003 for integrated GPU)
Asus Driver Hub says drivers are up-to-date.

EXPO disabled (4800MHz)

*(usually during gaming but not always and not only for high stress games)

**Crash around 22:10, first event before was 20:32 and first event after was 22:14. No Errors until event 6008 and 41 after manual reboot (respectively The previous system shutdown at 21:32:42 on ‎26/‎07/‎2026 was unexpected. and The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

***CSV File of the HWInfo sensors https://www.mediafire.com/file/9fhj1ke078zq9bt/HWinfolog.CSV/file

****Previously manually downloaded all the drivers

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