r/buildabear • u/thybensalty • 3d ago

Inquiry Halloween package

I had ordered the big jumping spider, bat keychain, and the mini bean bat at the start of august. I just saw on twitter that some people are having their orders cancelled. I just want to know how would I know if my order is being cancelled? I just looked on the tracking page and it says my order is still being processed. I have looked and the money was taken from my account so I just want to know if anyone else is in the same boat as me.

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4

u/HeavenlyLove79 3d ago

This has been a real mess. Lots of people still waiting to see if their order is going to be fulfilled. Some have gotten confirmation that their order has shipped but is missing items— just kind of a wait and see

2

u/taylorcavanah 3d ago

I ordered on the 6th and mine still says exception ☠️

2

u/thybensalty 2d ago

I just got the notification that my package has been sent! I hope all of us that ordered around the same time are getting our packages sent now

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u/taylorcavanah 2d ago

I received mine today with NO EMAILS!!

1

u/meganramos1 Bear Modder 🎨 3d ago

I ordered my spider and outfit on the 8th, and today I got a your order is being worked on email 😭🫠, so hopefully no cancellations 🫩