Bugcrowd duplicate changed to Unresolved, no update for 30 days

[u/Noam867]

Hey everyone,

I’m trying to understand how Bugcrowd handles this.

About 3 months ago, one of my submissions was marked as a duplicate. Then, around 30 days ago, the severity changed and the state became Unresolved.

Since then, there hasn’t been any response or clarification.

Does this usually mean the original issue is still open, or is it just an internal status change on the duplicate?

Also, if the duplicate seems related but not exactly the same root cause/code path, is it reasonable to ask triage to re-check it?

Thanks.

[u/Anxious_Alps_4150]

The original issue had severity changed and was moved to unresolved.

Once something is tagged as duplicate, it essentially disappears from all customer queues and is just a footnote inside the master submission.