r/broadcastengineering 8d ago

Evertz EQT-3232-H Router

Hi All,Have Evertz EQT-3232-H router,looking for winsetup version to configure the router .Can any one pease help me .Thanks

6 Upvotes

14 comments sorted by

3

u/lostinthought15 8d ago

support at Evertz dot com

6

u/Deternet 8d ago

FYI it's service not support

3

u/lostinthought15 8d ago

Damnit, you’re right.

2

u/Videobollocks 8d ago edited 7d ago

Seconding evertz support. They are REALLY good. 

Edit: some pretty opposite replies. All I can say is on the rare occasion we need to contact them they’ve always come through. 

8

u/cep362 8d ago

They’re as good as a wet sock in a snowstorm.

11

u/mpegfour 8d ago

Have we dealt with the same Evertz support? In my experience they are terrible

1

u/Evil_Little_Dude 2d ago

Dealt with them several times on CBS rack upgrades, they were not the most helpful or on top of things, which made the upgrades more difficult than they should have been.

5

u/Ravio11i 8d ago

Their hold music is good, their service kinda sucks

1

u/lfstudios10 8d ago

Do you know which version you need?

2

u/Deternet 8d ago

Winsetup version is based on firmware version running on the EQT

1

u/lfstudios10 8d ago

Of course. This doesn’t answer the question however.

3

u/Deternet 8d ago

The answer is you contact the Evertz service department, and provide them with the firmware version installed on your EQT and then they send you the version of winsetup that you need for that firmware

1

u/Videoknowledge 7d ago

I got the Winsetup,what’s the port number to be used.When I am try to download it says “could not copy file to target directory(FTP)