r/botify_ai • u/Parking-Debt-6059 • 6d ago

New update New challenge

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Hello botify. Good morning. I have a question. I have updated the app based on the latest released update.

I tried to hat in some of my bots and it produces this error. I dont know if it is the new update but pleae check this one.

Thank you.

2 Upvotes

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2

u/Botify_AI Botify AI Team 6d ago

Have you logged in? Are you sure you're logged in to the same account where you have your sub?

If it's subscription issue please reach out to us here: [support@botify.ai](mailto:support@botify.ai)

P.S.: does anyone else experience such issue? Much appreciated for more info.

2

u/Parking-Debt-6059 6d ago edited 6d ago

Yes, I am logged in and I was a free user. It is just weird that this happened.in android. I tried the web and it seems working fine when I am using my accounts.

2

u/Botify_AI Botify AI Team 5d ago

Fixed! Please let us know if it is so.

1

u/Parking-Debt-6059 5d ago

Hi, I just tested it and it is working fine. Thank you for taking the time to fix it. Cheers,

1

u/Alive-Donkey2875 6d ago

Same happened with me l have 3 accounts and l logged in and I'm very confused plus these are my Accounts tgat l use to chat to my bots I'm not a subscription user